July 10, 2024 – Servme, the leading reservation and guest CRM platform for restaurants and hospitality operators, has announced a strategic partnership with MyFatoorah, a pioneering payments platform. This collaboration aims to enhance payment adoption and streamline operations for restaurants across the Middle East, specifically targeting the GCC region.
Enhanced Financial Stability and Operational Efficiency
Through this partnership, F&B operators in the GCC can now seamlessly collect direct deposits and secure online advance payments, significantly reducing no-shows and last-minute cancellations. By integrating MyFatoorah’s robust payment solutions with Servme’s sophisticated CRM and reservation systems, restaurants can efficiently manage and review transaction details, ensuring a seamless online payment experience.
Swift Integration for Immediate Benefits
The integration process is designed to be swift, allowing restaurants to promptly collect booking fees through their reservation widget. This capability ensures that restaurants can secure a portion of their revenues in advance, providing financial stability and improving operational efficiency. The collaboration between MyFatoorah and Servme reflects a strong commitment to supporting the F&B and hospitality sectors in the GCC by driving the adoption of digital payments.
Leadership Insights
Sarah Hawilo, CEO of Servme, emphasized the importance of this partnership: “In today’s competitive hospitality landscape, the seamless integration of table management systems with payments is crucial for providing guaranteed bookings to operators and streamlining the booking process. By combining these powerful tools, we are not only enhancing the efficiency and reliability of reservations but also enriching the guest experience. Our partnership with MyFatoorah ensures operators can manage bookings with confidence, reducing the risk of overbooking and optimizing table turnover. Moreover, with MyFatoorah, we unlock new key markets for our clients in the Middle East region, servicing Saudi Arabia, Qatar, Kuwait, UAE, Bahrain, Jordan, and Egypt. Our commitment to innovation and excellence in service is reflected in this strategic collaboration, setting a new standard in the hospitality industry.”
Mohammed Al Rabiah, General Manager of MyFatoorah, shared his excitement: “We are thrilled to partner with Servme. Advancing digital payments and operational efficiencies in the GCC’s F&B and hospitality sectors, this partnership leverages MyFatoorah’s robust payment solutions with Servme’s sophisticated CRM and reservation systems, setting a new industry standard. Together, we aim to improve service quality and drive technological adoption in the region, fostering significant advancements in the hospitality industry’s growth. We look forward to a successful collaboration that promises to transform our clients’ businesses with innovative, effective solutions.”
About MyFatoorah
Established in 2016 in Kuwait, MyFatoorah is a pioneering fintech company dedicated to delivering cutting-edge payment solutions with a strong emphasis on security and customer satisfaction. Recognized for three consecutive years as one of Forbes’ top 30 Fintech companies in the GCC, MyFatoorah merges advanced technology with a user-centric approach, reshaping the landscape of financial transactions. With a local presence through dedicated teams across every GCC country and Egypt, MyFatoorah combines local insights with global expertise to define innovative payment solutions in the MENA region. To learn more, visit www.myfatoorah.com.
About Servme
Servme is a comprehensive guest experience platform that combines reservations, seat management, powerful marketing CRM, re-engagement, and guest surveys with robust analytics. Designed specifically for the hospitality industry, Servme streamlines operations from the front of the house to the back with powerful integrations with existing hospitality stacks such as telephones, POS, PMS, payments, and CRM. Servme’s mission is to make it incredibly easy for restaurant operators to streamline their operations and make better-informed decisions to boost revenue and foster lasting connections with customers. Servme powers restaurants, hotel restaurants, enterprise F&B groups, and nightlife establishments. To learn more, visit www.servmeco.com.
