MENA-born enterprise voice AI startup HeyBreez has raised $2.5 million in an oversubscribed Seed round led by Lunara Partners, with participation from Jabbar Group, DASH Ventures and strategic angel investors.
Founded in 2025 by Karim Malhas and headquartered in Delaware, with offices in Amman and Dubai, HeyBreez provides infrastructure for deploying and managing enterprise voice AI agents at scale.
The company’s platform supports the operational workflows surrounding voice interactions, including telephony, callbacks, retries, follow-ups, branching journeys and integrations. HeyBreez says its infrastructure is already processing more than one million calls per month, with individual customer campaigns reaching up to 10,000 calls per day.
The company serves enterprises, agencies, resellers, developers, small businesses and regional AI companies across MENA, Europe, the US and Latin America.
Expanding Voice AI Beyond the Conversation
While voice AI platforms have increasingly focused on enabling AI agents to conduct human-like conversations, HeyBreez is positioning itself as the operational layer that manages what happens around and after the call.
Its infrastructure enables businesses to manage retries, callbacks, follow-up logic, telephony, integrations and other workflows required to turn voice AI into a reliable business process at production scale.
“Everyone in this market helped companies make the call. No one helped them run the operation behind it. That is the hard part, and what we built for from day one,” said Karim Malhas, Founder and CEO of HeyBreez.
“This round lets us put HeyBreez in front of all the teams needing it and asking for it. We have a proven product, several different customer types, we’re logging over a million calls a month already, and there is much more to come.”
Funding to Support Global Expansion
HeyBreez said the new funding will be used to strengthen its platform infrastructure, accelerate product development, expand its team and support sales growth across the Middle East, Americas, Europe and Asia-Pacific.
The company said the timing of the Seed round was driven by increasing market demand and rising call volumes.
HeyBreez previously raised $1.3 million in a pre-Seed round in January 2026, led by Wamda Capital, with participation from DASH Ventures and strategic angel investors.
Building a Regional Partner Network
The startup is also expanding its distribution through partnerships with regional technology and AI companies.
Arabic.ai and Xaia are among HeyBreez’s solutions integration partners, reselling its technology to enterprise customers across the region.
HeyBreez supports multilingual voice workloads across sectors where voice remains a key customer interaction channel, including banking, healthcare, logistics, hospitality and customer experience.
Murad, Co-Founder and Managing Partner of Lunara Partners, said:
“Every platform in this market solved the conversation. Almost none solved the operation around it, the retries, callbacks, integrations, and governance that determine whether voice agents hold up in production.”
He added that HeyBreez’s commercial model and focus on Arabic-language and sovereign-cloud voice AI could position the company as a core component of the enterprise voice stack globally.
With the US as its formal headquarters and operations in Amman and Dubai, HeyBreez is designed for global deployment, while the MENA region remains its commercial starting point.
The company sees growing demand for Arabic-language voice automation alongside increasing sovereign-cloud and data-residency requirements across the GCC as key drivers for the market.
HeyBreez said its platform is already being used across MENA, Europe, the US and Latin America, with plans to expand further into global markets.
