Jumia, Egypt’s leading e-commerce platform, has announced an expansion of its strategic partnership with Contact CrediTech, the digital consumer finance arm of Contact Financial Holding. This collaboration aims to enhance the financial services available to their respective customers, building on the success of their initial partnership established in January 2023.
The expanded partnership will provide a range of payment methods designed to facilitate the online purchasing process, offering diverse financial solutions to both Jumia and Contact customers. This initiative aligns with Contact’s broader commitment to digital transformation, supporting the Egyptian government’s Vision 2030 by expanding the digital services offered in the Egyptian market through the latest financial technologies.

Abdellatif Olama, CEO of Jumia Egypt, expressed his delight in the continued collaboration between the two companies. “This step is part of JumiaPay and Contact’s commitment to providing the best online shopping experience for consumers in the market,” Olama stated. “We look forward to a bright future of success and development in this fruitful partnership.”
Omar El Fiky, Managing Director of Contact CrediTech, highlighted the benefits of the partnership’s expansion, which includes fee-free, interest-free, and down payment-free options for joint customers. “We aim to achieve further benefits for our customers and look forward to new successes together, providing exceptional shopping experiences that meet the aspirations and needs of the market,” El Fiky said.
Said Zater, CEO of Contact Financial Holding, emphasized the value of the strategic partnership with Jumia. “This partnership is not just a business agreement; it represents a shared vision to enhance the online shopping experience for our customers,” Zater remarked. “We believe in providing innovative and convenient financial solutions, and this requires strong partnerships with entities like Jumia.”
In celebration of Jumia’s 12th anniversary in the Egyptian market, from May 27th to June 9th, customers can shop through Jumia with the option to finance their purchases via Contact without administrative fees, interest, or down payments for up to six months. This promotion offers customers the flexibility and convenience to enjoy their shopping experience fully.
This strategic collaboration between Jumia and Contact CrediTech underscores their commitment to leveraging digital financial solutions to improve the online shopping experience for Egyptian consumers.
